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unable to download web platform product list

Unable to download the Web Platform product list from . Check your network connection and try again. If the problem persists, report the issue on the Web Platform Installer forum at:

Applies to Web platform installer 3 on server 2008

Verify you can browse to

If you can then add the following registry key


Add string value (reg_sz) named “ProductXmlLocation”


Re run the Web Platform Installer and all should be well

Posted in Annoyances, Infrastructure.

6 Responses

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  1. Nightrise says

    Thank you so much ! This worked like a charm. For this interested, I run a Windows 2008 Server and had the above described problem.

  2. John says

    Me to worked perfectly

  3. Saqi says

    Its working fine, however the installer is asking to accept /decline continuously

  4. Andre Calil says

    Anyone still facing this issue should use the updated URL, which is

  5. Hossein Javaherian says

    Thank you so much ! This worked :

  6. Venkat says

    Perfect. Thank you.

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